Warranty Executive
Klang, Malaysia
Job Description
Offer description
$ 2,500.00 (monthly) Permanent contract Full Time
Company Overview
The company started its business in the Klang Valley as a wholesaler and distributor of PC components and peripheral products. Founded 1994, the company has grown steadily and strongly into a reputable market leader.
Responsibilities:
- Professionally handling incoming requests from customers and ensure issues are resolved both side
- Efficiently gather customers information, and fulfil customers need
- Educate the customers on how applicable warranty can be claimed
- Troubleshoot customers issues
- Maintain and balance between company policy and customer benefit in decision making
- Handle issues in the best interest of both customer and company
- Responsible for compiling customer records
- Any duties assigned by superior
Requirements:
- Candidates must possess at least SPM or Diploma in any field
- Candidates must have at least 2 years\xe2\x80\x99 related experience
- Languages: English, Bahasa Malaysia, Mandarin (added advantage)
- Working Hours: Monday to Friday, 9am to 6pm; Saturday, 9am to 1pm
- Willing to work in Taman Intan, Klang
AP Carriera Talent Resources Sdn Bhd Requirements
- Minimum education level: Vocational
- 2 years of experience
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Job Detail
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Job IdJD933861
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKlang, Malaysia
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EducationNot mentioned