Job Description

Company : Sime Darby Auto Performance Sdn. Bhd. . Endeavor to meet all KPI targets . Prepare and submit warranty / PQIS claims within 4 days of repair completion. . Process all warranty paperwork to ensure proper documentation in accordance to Porsche Asia Pacific audit requirements. . Ensure all relevant repairs are approved Porsche Asia Pacific prior to commencing work. . Ensure Pre-Owned Warranty inspections, activations and documentation is completed in accordance with Porsche Asia Pacific audit requirements. . Monitor dealership PQIS jobs to minimize incomplete and open jobs. . Maintain statistics, records and mailing of statement, invoices, submit customer correspondence, direct mailing. . Monitor the warranty debtors report on a weekly basis to ensure all claims are settled within 30 days. . Check and verify warranty parts are tagged and compiled accurately. . Ensure that only exchange parts are used in warranty repairs. . Ensure all Porsche AG barcode requests are fulfilled within the required time. . Ensure that all workshop and recall campaign information is provided to the dealership. . Ensure that all campaigns are completed in a timely manner. . Ensure all campaign parts are ordered and kept in sufficient supply to minimize repair delays. . Complete warrant claims and recording claims into warranty register, reconciliation of credit notes and ensures defect parts availability and proper storage. . Identify possible candidates for PPP and make applications within 5 days . Monitor and report Grey Vehicles as the enter Malaysia. . Stock in/out warranty parts in warranty room Responsibility for Environment, Safety and Health to ensure a safe working environment for all employees, whilst complying with local legal requirement. About us : Sime Darby Auto Performance Sdn Bhd (SDAP) is the official importer of Porsche vehicles in Malaysia, taking over the local operations since 2010. SDAP is the authorised distributor and seller of Porsche vehicles and parts, and also provides After Sales Services for Porsche vehicles in Malaysia. It currently operates at Porsche Centre Ara Damansara, Porsche Centre Sg Besi, Porsche Centre Penang, Porsche Centre Johor Bahru. SDAP is under the Sime Darby Motors Division, a member of the Sime Darby Group.

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