Customer-Focused: Drive results and manage expectations with effective listening and communication.
Problem-Solving: Handle queries and objections calmly and professionally.
Adaptable: Thrive in fast-paced environments, eager to learn and improve.
Language Skills: Fluent in Mandarin and English.
Analytical Thinking: Strong critical thinking and analytical skills.
Willing work in Rotational Shift (24/7) - 5 working days.
Responsibilities
Brand Representation: Uphold the client\'s values with a positive and professional attitude.
Customer Support: Assist with online orders through phone and email, ensuring timely responses.
Payment Processing: Handle payments securely, safeguarding customer and financial data.
Issue Resolution: Proactively address concerns and escalate when necessary.
Teamwork: Collaborate with the team to enhance service quality and improve the customer experience.
Benefits
Leave: Annual and sick leave available.
Professional Development: Training opportunities provided.
Career Growth: Clear paths for advancement.
Employee Engagement: Join in various staff activities.
Additional Sign On Bonus RM1000 !!!!
Additional Benefits
Training Provided
Allowance Provided
5 Working Days
SkillsCustomer Service Social Media Customer SupportImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Ricebowl
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.