The Welcomer is the ambassador of the guest relationships, being a major aspect of the work. She will be a reference for the guest who will find that she is the right person to contact because she inspires a friendly, safe & professional feeling.
The Welcomer will take any opportunity to collect the comments & preferences of the guest, or simply to talk freely. The Welcomer will always standby at the Lobby, she will have then many other opportunities to play this "Public Relations" role.
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