The Welcomer is the ambassador of the guest relationships, being a major aspect of the work. She will be a reference for the guest who will find that she is the right person to contact because she inspires a friendly, safe & professional feeling. The Welcomer will take any opportunity to collect the comments & preferences of the guest, or simply to talk freely. The Welcomer will always standby at the Lobby, she will have then many other opportunities to play this "Public Relations" role. \xe2\x80\xa2The Welcomer reports directly to and be guided during her / his shift by the Duty Manager. \xe2\x80\xa2The Welcomer will be the coordinator of the activity and would ensure the proper work of the guest relation operations. \xe2\x80\xa2The Welcomer will participate actively in the Front Office activity. Her mission is to reach the best satisfaction from all the guests staying at the Pullman Kuching. \xe2\x80\xa2The Welcomer has been elated for her perfect knowledge of the hotel procedures & standards, and for her guest relations skills. She then has to keep at any time of her duty a strong guest focus and to ensure in all details that each guest spends the most enjoyable stay possible.
Pullman Kuching is centrally located in the Kuching Golden Triangle, enjoying pride of place on Jalan Mathies hill, with panoramic city and river views. The first Pullman hotel in this vibrant city, Pullman Kuching features 389 spacious, contemporary rooms offers easy access to renowned Borneo national parks. The hotel is ideal for business guests, offering an abundance of conferencing space, state of the art facilities and technology, plus a range of trendy restaurant and bars, and high-end sp
STPM / A Level or Equivalent