(wfh Night Shift) Hk Market Customer Success Specialist @ Global Travel Agency Platform (kl Gateway, Closed To Lrt)

Kuala Lumpur, Malaysia

Job Description


Mohon

Kelayakan

  • Passed in SPM / fresh graduates are welcome
  • Proficient in English, Mandarin (Speak, Read, Type) & Cantonese (Speak, Read)
  • Rotational shift with 5 working days between Monday - Sunday. [7am to 4pm / 9am to 6pm / 12pm to 9pm / 5pm to 2am (WFH for the night shift)]
  • Have no issue to based at KL gateway Office
  • Able to start working on 24 July 2023
Tanggungjawab
  • Deliver exceptional customer service and manage customer needs through our cutting-edge communication channels - phone, email, and chat. Be the superhero our customers rely on!
  • Collaborating with both internal and external parties, igniting daily operations to enhance workflow efficiency and revolutionize work processes. Be the catalyst for seamless operations!
  • Skillfully documenting and categorizing interactions and issues with precision and accuracy in our state-of-the-art systems. Your attention to detail will set new standards for excellence!
  • Embrace accountability for meeting individual and team goals, driving success, and surpassing expectations. Get ready to exceed all targets!
  • Dive into exciting ad-hoc tasks and projects that will challenge and inspire you. Your proactive mindset will make a real impact on our dynamic environment!
Manfaat
  • Monthly Salary: RM 3,000 - 4,500 Basic (Subject to work experience and interview performance) + Up to RM400 Night Shift Allowance
  • Annual leaves + Medical leaves + EPF + SOCSO + EIS
  • 3 months\' paid training provided (soft skill, system, SOP, and product knowledge)
  • Continuous training and development opportunities
  • Experience a dynamic and inclusive work environment
  • Gain regional exposure through working with colleagues across different countries across Southeast Asia
  • Unlimited beverage & snack supply
  • Seasonal exciting team bonding activities
  • Reachable by LRT Universiti
Manfaat tambahan
  • Training Provided
  • 5 Working Days
  • Allowance Provided
  • Staff Activities
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Job Detail

  • Job Id
    JD965096
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3000 - 4500 per month
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned