Job Description

(Wfh Night Shift) HK Market Customer Success Specialist @ Global Travel Agency Platform (Kl Gateway, Closed to Lrt)

MYR3,000 - MYR5,000 Per Month

Full Time

KL City, Kuala Lumpur

Fast Response

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Posted 2 hours ago \xe2\x80\xa2 Closing 24 Aug 2023

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Requirements

• Passed in SPM / fresh graduates are welcome
• Proficient in English, Mandarin (Speak, Read, Type) & Cantonese (Speak, Read)
• Rotational shift with 5 working days between Monday - Sunday. [7am to 4pm / 9am to 6pm / 12pm to 9pm / 5pm to 2am (WFH for the night shift)]
• Have no issue to based at KL gateway Office
• Able to start working on 24 July 2023

• Deliver exceptional customer service and manage customer needs through our cutting-edge communication channels - phone, email, and chat. Be the superhero our customers rely on!
• Collaborating with both internal and external parties, igniting daily operations to enhance workflow efficiency and revolutionize work processes. Be the catalyst for seamless operations!
• Skillfully documenting and categorizing interactions and issues with precision and accuracy in our state-of-the-art systems. Your attention to detail will set new standards for excellence!
• Embrace accountability for meeting individual and team goals, driving success, and surpassing expectations. Get ready to exceed all targets!
• Dive into exciting ad-hoc tasks and projects that will challenge and inspire you. Your proactive mindset will make a real impact on our dynamic environment!

• Monthly Salary: RM 3,000 - 4,500 Basic (Subject to work experience and interview performance) + Up to RM400 Night Shift Allowance
• Annual leaves + Medical leaves + EPF + SOCSO + EIS
• 3 months\' paid training provided (soft skill, system, SOP, and product knowledge)
• Continuous training and development opportunities
• Experience a dynamic and inclusive work environment
• Gain regional exposure through working with colleagues across different countries across Southeast Asia
• Unlimited beverage & snack supply
• Seasonal exciting team bonding activities
• Reachable by LRT Universiti

• Training Provided
• 5 Working Days
• Allowance Provided
• Staff Activities

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