Job Description

The KYC quality reviewer review the Corporate / Non-Operating Asset Holding (NOAH) / Non-Bank Financial Institution (NBFI) /Banks and Foreign Correspondent Bank records completed by production team to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence. This review is performed to ensure a client\'s KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business.

• Responsible for ensuring that review outputs are of high quality, in line with internal quality standards; communicating/escalating any issues to management in a timely manner.
• Review of confidential client data via publicly available and internal sources.
• Understand the firm\'s KYC requirements when reviewing documentation inclusive of Customer Identification Program (CIP), Standard Due Diligence (SDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD)
• Compare and contrast differences within KYC records, highlight amendments required to production team and also highlight escalate to compliance in case of AML Red flags.
• Meet firm wide quality standards.
• Ensure the review of the records are complete within the due date and also SLA deadlines.
• Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality).
• Communicating/escalating issues to management when applicable.
• Handling and maintenance of confidential client documentation.
• Be part of the holistic client review team to follow up on outstanding alignment items within various stakeholders to close loop on the alignment.
• Be flexible to work on other migration/remediation projects including Screening resolution, other LOB holistic alignment or Quality Assurance.
• Comment on trends/behavior relating to account due diligence and activity review.
• Ability to comprehend the KYC risk factors and draft the overall risk summary for the client.
• Participate & contribute in transformation/robotics / simplification and control efficiencies across automation agenda including AI initiatives.

Qualifications

• Minimum 3-5 years, with demonstrated track-record of delivery and relevant experience in Compliance, KYC and Screening within the Financial Services industry
• Minimum 3 years of relevant experience covering either Banks (Correspondent Banks) & NBFIs (Money Service Business / Third Party Payment Processors /FinTech/ Virtual Asset Service Providers) clients preferred.
• Bachelor\'s Degree and/or Graduate Degree.
• Proven track record of ongoing coaching, educating and directing a team.
• Strong understanding of KYC, AML and regulatory requirements.
• Strong sense of ownership and responsibility.
• Outstanding stakeholder management, partnership building, direct experience of dealing with multiple stakeholders at one time.
• Excellent interpersonal skills necessary to work effectively with colleagues and senior management.
• Strong relationship building skills to influence/negotiate desired outcomes.
• Ability to deep-dive and investigate issues to see a successful resolution.
• Experience with the build out and execution of procedures.
• Ability to identify risks and issues and successfully navigate through to completion.
• Possess strong computer skills: Microsoft Office Suite including Excel, Word and PowerPoint.
• Self-reliance and willingness to \\"own\\" problems and creatively find solutions
• Strong analytical skills.
• Good time management skill to prioritize work and adhere to cutoffs.
• Ability to quickly understand a complex matrix of operating systems across the infrastructure and their interrelationships and dependencies.
• Ability to multi-task in a constantly changing, global, virtual team environment.
• Strong verbal and written communication skills.
• Comfortable liaising with onshore teams and other remote Team members.
• Able to critically challenge with the goal of identifying control issues and process improvement opportunities.
• Flexible and willing to stretch & must be able to work and contribute effectively in stressful situation
• Experience adhering to controls and compliance standards.
• Must be detail-oriented and analytical.
• Ability to work both independently and as a team in a fast-paced production environment.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.