Workfromhome | Customer Care Exec | Upto5k | Freshgrads
Kuala Lumpur, M14, MY, Malaysia
Job Description
Key Responsibilities:
Manage inbound customer calls, delivering prompt and accurate support. Address questions, concerns, and complaints in a professional manner. Record call information and update internal systems correctly. Adhere to company procedures, service standards, and performance KPIs. Forward complex or unresolved issues to the appropriate departments.
Requirements:
Minimum qualification: SPM/Diploma or equivalent. Strong communication skills in English and Bahasa Malaysia. Customer-focused, patient, and capable of multitasking. Able to work shift hours and weekends (if required). Previous call centre experience is an advantage.
Benefits:
Attractive salary package with allowances. Comprehensive training provided. Opportunities for growth and career progression.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to RM4,500.00 per month
Benefits:
Opportunities for promotion Professional development
Language:
Mandarin (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1345961
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned