Key Responsibilities Handle all room reservations via phone, email, and online booking platforms with accuracy and professionalism. Respond promptly to guest inquiries, providing information on availability, rates, and promotions. Confirm, amend, or cancel bookings while ensuring all details are correctly…
Key Responsibilities Welcome guests during check in and giving a fond farewell to guest while check out. To provide excellent customer service as per hotel standards. To check on VIP reservations and complete their pre registration formalities. To ensure that…
About the role This full time Sales Manager position at Capri by Fraser Johor Bahru' offers an exciting opportunity to drive sales and build strong relationships with key clients. Based in Johor Bahru Johor, you will be responsible for developing…
Job Summary The Duty Manager oversees the smooth daily operations of the hotel during their shift, ensuring exceptional guest experiences and efficient service delivery across all departments. Acting as the hotel’s representative when senior management is unavailable, the Duty Manager…
Key Responsibilities Supervise daily room cleaning and inspect occupied and departure rooms. Assign room duties and deep cleaning tasks to housekeeping staff. Train and monitor Room Attendants to maintain quality standards. Handle guest requests and ensure VIP amenities are delivered.…
Are you passionate about cooking and eager to grow your culinary career in a dynamic hotel environment? Join our team and be part of a kitchen that values creativity, teamwork, and excellence! What you'll be doing Assist in the preparation…
About the role As a Food & Beverage Supervisor at Capri by Fraser Johor Bahru, you will play a crucial role in ensuring the smooth and efficient operation of our restaurant and bar facilities. This full time position is based…
Responsibilities: Source and negotiate with suppliers for best price and quality. Prepare and process purchase orders in line with company procedures. Monitor stock levels and ensure timely replenishment of supplies. Maintain proper purchasing records and supplier database. Coordinate with departments…
Job Summary The Duty Manager oversees the smooth daily operations of the hotel during their shift, ensuring exceptional guest experiences and efficient service delivery across all departments. Acting as the hotel’s representative when senior management is unavailable, the Duty Manager…
Job Description Respond promptly to guest repair requests and carry out necessary maintenance to meet service standards. Welcome and acknowledge all guests according to company standards, anticipating and addressing their needs. Operate, troubleshoot, and repair advanced electrical, plumbing, refrigeration, and…
Key Responsibilities: Perform general cleaning duties, including sweeping, mopping, vacuuming, dusting, and polishing surfaces. Clean and sanitize restrooms, pantry areas, and common spaces. Change linens, make beds, and replenish toiletries or cleaning supplies as needed. Dispose of trash and recyclables…