Responsibilities: Contact customers with overdue accounts via calls, email, or messages. Negotiate repayment plans and settlements. Maintain and update customer account records. Prepare daily/weekly collection reports. Ensure compliance with company policies and regulations. Provide professional customer service during debt recovery.…
Tanggungjawab: Menjalankan lawatan ke pelanggan/klien mengikut jadual. Mengesahkan maklumat akaun dan membantu dalam pemulihan bayaran tertunggak. Menyediakan laporan setiap lawatan dan menekankan isu isu penting. Berkomunikasi dengan profesional bersama pelanggan. Mengikuti polisi dan garis panduan undang undang syarikat. Kelayakan /…
Key Responsibilities Lead and manage the collections team, ensuring performance targets are met. Develop and implement collection strategies to improve recovery rates and reduce delinquency. Monitor team KPIs, provide coaching, and conduct performance reviews. Ensure compliance with legal, regulatory, and…
Key Responsibilities Lead and supervise a team of collection agents to meet daily, weekly, and monthly collection targets. Monitor team performance through KPIs and provide regular feedback and coaching. Conduct training sessions to enhance team skills and ensure adherence to…
Location : Brickfields, Kuala Lumpur. Requirements: Salary starting RM 2,000 Training Provided With / Without Experience are welcome Available immediately Malaysians only Kelayakan: Gaji bermula dari Rm 2,000 Pengalaman tidak diperlukan ( Latihan diberikan ) Warganegara Malaysia Sahaja SPM HOLDERS…
Contact debtors via phone, email, or mail to negotiate repayment plans. Review accounts to determine outstanding balances and payment history. Resolve disputes and provide information about debts and payment options. Follow up on promises to pay and escalate unresolved accounts.…
Contact debtors via phone, email, or mail to negotiate repayment plans. Review accounts to determine outstanding balances and payment history. Resolve disputes and provide information about debts and payment options. Follow up on promises to pay and escalate unresolved accounts.…