Swap Logistics Distributions Sdn Bhd
Key Responsibilities: Handle all inbound calls pertaining to claim submission, product queries and escalation. To execute all responsibilities with professionalism and exceed customer’s expectation. Ability to follow instruction to ensure complete and execution of claims submission for all the processes.…
Key Responsibilities: To assist customer in all matters pertaining technical queries and issues for smartphones / ipad / tab via all communication channels (inbound / outbound / emails / chats). To execute all responsibilities with professionalism and exceed customer’s expectation.…
Position Summary The Assistant Manager, Customer Care (Call Centre), is to ensure the smooth execution of daily operations while upholding the highest standards of professionalism and consistently meeting customer expectations. Key Responsibilities: Handle all inbound calls related to claim submissions…
Responsibilities: Monitor creditor balances ensuring payments are received within payment terms and minimize overdue balances, where overdue balances remain that an explanation can be provide. Manage the accurate and timely allocation of inwards payments. To work closely with customers to…
Position Summary The Retail Sales Promoter plays a key role in driving brand presence and sales performance at retail touchpoints. This position is responsible for promoting and supporting multiple assigned brands across various retail outlets, ensuring strong product visibility and…
Position Summary: Your role will assist in the project by conducting research, analyzing customer journeys, and supporting strategic decision making. Key Responsibilities: Market Research – Analyze distribution channels, including dealers, online platforms, and referral programs. Marketing Strategy & Customer Engagement…
Position Summary: We are seeking an intern to assist in delivering new product development — from documenting requirement, pricing, communication and coordinating stakeholders. This role support product development managers to ensure timely and high impact product delivery. The ideal candidate…
Responsibilities: Assist in daily supply chain and purchasing operations Support data entry, documentation, and inventory tracking Liaise with suppliers for quotation, delivery, and order updates Assist in monitoring delivery schedules and stock availability Prepare reports related to purchasing and logistics…
Key Responsibilities: To handle all incoming calls, live chats, and emails regarding customer’s enquiries. Handled customer and dealer escalations related to delivery issues Assists dealer and identifies dealer issues and escalate the issues to relevant departments. To create and monitor…
Responsibilities: Monitor creditor balances ensuring payments are received within payment terms and minimize overdue balances, where overdue balances remain that an explanation can be provide. Manage the accurate and timely allocation of inwards payments. To work closely with customers to…
Responsibilities: Involved in HR continuous Improvement initiative. Assist in managing the employee lifecycle, from onboarding to offboarding. Support the recruitment activities such as scheduling interviews, shortlisting, coordinate for background check etc. Support the employee engagement activities. Maintain and update employees’…
Position Summary The Retail Sales Promoter plays a key role in driving brand presence and sales performance at retail touchpoints. This position is responsible for promoting and supporting multiple assigned brands across various retail outlets, ensuring strong product visibility and…