Handle and resolve escalated customer complaints professionally and within SLA Act as a point of contact between agents, team leaders, and management Investigate complex cases and provide effective resolutions Ensure compliance with company policies and service standards Maintain accurate documentation…
About the Role: We are seeking a highly organized and proactive Personal Assistant to support our Director. The ideal candidate will have experience in accounting and possess excellent multitasking skills. This role requires someone who can handle administrative tasks efficiently…
Job Title: Network and System Administrator Location: Upstream BPO Employment Type: Full time About Us: Upstream BPO is a fast growing business process outsourcing company that values technology and efficiency to deliver superior services to our clients. We are seeking…