Greet customers, understand their vehicle concerns, provide friendly and professional service. Ask questions, perform visual inspections/road tests to pinpoint mechanical problems. Prepare detailed cost/time estimates, write clear repair orders for technicians. Update customers on work status, delays, and explain completed…
Process service billing/ invoices, potentially inventory/office supplies and maintain accurate customer/vehicle records. Prepare and submit free service claims, warranty claims, track parts, reconcile payments and handle service records. Prepare reports, monitor daily productivity, and support management with data analysis. Job…
Use diagnostic software, hand tools, and test drives to find faults in engines, transmissions, brakes, electrical systems, etc. Perform oil changes, fluid checks, tune ups, tire rotations, and replace worn parts. Fix mechanical, electrical, and air conditioning problems, including complex…
Distributing repair orders and tasks to the right technicians. Ensuring a smooth flow of vehicles and tasks through the workshop. Tracking Work In Progress (WIP) and ensuring jobs finish by promised times (accurate and updated). Liaise between service advisors &…
To handle full set of accounts: AP, AR, and G/L. To handle two accounts system. To perform monthly bank reconciliation, monthly analysis, daily chq issuance, daily collection. To submit management report as per dateline. To update monthly ageing report. To…
Responsible for assisting with daily administration functions. Responsible for online marketing tasks. Perform day to day administrative duties which include but are not limited to sales invoicing, renewal of insurance, registration of new vehicles, delivery, and preparing reports Prepare documentation…
Monitor, control, and maintain accurate stock levels, conduct cycle counts, and manage stock integrity. Process purchase orders for new stock and customer needs, following established tracking systems (e.g., POTS). Oversee the receiving, storing, and issuing of parts, ensuring correct documentation.…