Job Description

Responsible to perform all administration and clerical duties including issuance of invoices, document processing, data updating, record keeping & compilation and effective in controlling the serialized documents, stationary and company asset. Responsible for receipting all terms of payments (cash & credit card) and cheque payment made to the Company. Ensure petty cash payments are made promptly and accurately. Ensure proper custody of cheques and receipts. Update daily collection record and report to Head Office. Ensure all overdue debts are being monitored. Ensure all walk - in customer are greeted and assisted pleasantly with their enquiries. Attend and provide amicable solution in resolving customers' enquiries and complaint. Monitor that phone calls are answered within three rings. Provide information on current sales/service promotion or products. Monitor and prepare weekly and monthly report to After Sales Manager / Headquarter / VPCM on the follow-up and reminder call status. Maintaining customer data to be used for any promotional campaign. (Data Cleansing) Conduct customer satisfaction survey at branches. Assist branch activities in achieving excellent service standard in line with CSI, SSI and ISO requirements. Ensure on the cleanliness of the customer's waiting area. Any duties that may be assigned by Superior/ the Company

Requirements & Qualifications:

Minimum

SPM or equivalent

Certificate or Diploma in Business Administration, Office Management, Secretarial Studies, or related fields

is an advantage

Fresh graduates are encouraged to apply

1-3 years of relevant working experience

will be an added advantage Proficient in

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Familiar with

general administrative and office support tasks

Good

communication skills in English and Bahasa Malaysia

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM2,300.00 per month

Benefits:

Additional leave Dental insurance Free parking Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person