Job Description

:

Get to know our Team:

GrabFood is the fastest growing startup within Grab and is growing rapidly towards becoming the region's #1 provider of food delivery services, conquering a trillion dollar market in the most exciting region in the world.

Get to know the role:

Manage a portfolio of key restaurants with a focus on building lasting relationships and increasing profitability/revenue. You will be responsible for existing relationships with merchants to drive growth for GrabFood. You will lead elements of business identification, partnerships, account management, and execution strategy.

The day-to-day activities:

Manage a portfolio of key restaurants with a focus on building lasting relationships and increasing profitability/revenue

Liaise with merchants for merchants funded promo program, merchant commission scheme, new products/features, etc

Identify bottlenecks and potential issues related to merchant operations and the content management process, and deliver solutions to these issues

Evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses

Analyzing data and develop initiatives to increase revenues/profitability for your portfolio and make decisions that builds strong operational performance for your accounts

Drive growth of key accounts, measured by deliveries and GMV

Work across functions to tailor merchant specific needs (e.g. customized reporting, marketing support, integrations)

Deliver business improvement projects to create value for both merchants and GrabFood

Drive operational excellence by working with the merchants and operations teams

The must haves:

Must be locally based in either Pahang, Terengganu or Kelantan

Bachelor (or above) degree in Business/ Management or equivalent

Minimum 2-3 years (for an account management role) or experience in sales, business development, partnerships or equivalent role

Experience in F&B industry is a plus