Assistant Manager Client Implementation

Kuala Lumpur, Malaysia

Job Description


Job description

Some careers grow faster than others.

If you\xe2\x80\x99re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC is recognised as one of the top tier providers of Global Payments Solutions (GPS) services in the Asia-Pacific region. As more corporate and institutional clients continue to consolidate their banking activities with the introduction of payments and cash management services, the potential growth of this business is substantial. Our customers view our regional client service proposition as a key element in deciding with whom to mandate their business.

We are currently seeking an ambitious individual to join our Global Payments Solutions Team team in the role of Assistant Client Implementation Manger , working together with colleagues to define, manage and achieve divisional business targets.

Principal Responsibilities

  • Lead, implement and manage large scale or complicated domestic and regional cash management solutions for customers across the Asia Pacific region. The incumbent has to ensure products and services are delivered in a coordinated, efficient and professional manner. Managing and reviewing the implementation progress to successfully implement cash management solutions and assisting customers to transition smoothly to HSBC
  • Discuss interfacing solutions and provide professional advice/suggestions with the customer\xe2\x80\x99s Treasury/Finance/IT executives.
  • Participate in deal teams to provide implementation insights to customers and identify alternate solutions through agreement with Product/Sales/Relationship Managers.
  • Comprehend and analyze complex data on customer\xe2\x80\x99s domestic/regional cashflow/operations, systems set ups, to identfy/satisfy customer needs and promotion of GPS products and other banking services where appropriate.
  • Assist in the launch of GPS products and also to provide initial training, on-site support to GPS products.
  • Serve as a focal point externally and internally on all aspects of cash management related issues.
  • Provide assessment of new products and review existing products for on-going enhancements.
  • Provide consultation to the sales team and participate in the bidding process to secure mandates.
Requirements

Skills & Attributes

Thorough and diverse knowledge of banking operations, products, services, and systems throughout Asia Pacific.

Have a high external profile, a confident outlook as well as strong interpersonal and communication skills, working together with companies Treasurers/Financial Controllers in providing advice and ongoing support.

Strong PC skills (Word, Excel, Powerpoint, Project & Databse management).

Ability to deliver against a strict timeline.

High level of personal motivation, time management, planning and organisational skills.

Preferably 3 years of working experience in GPS or a customer facing function;

Able to work under minimum supervision.

Good command of spoken and written business English.

An ability to present to customer is an added advantage.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritised.

You\xe2\x80\x99ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank Malaysia Berhad

HSBC

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Job Detail

  • Job Id
    JD969012
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned