Assistant Manager Service Solutions

Petaling Jaya, Selangor, Malaysia

Job Description


General Responsibilities

  • To promote service contract
  • To promote the inclusion of applications method development as part of the contract offering from TEC
  • To provide applications solutions to customers
  • Data analysis of current status of service contracts, further to systematically approach the customer base to promote revenue growth in contract sales
  • Data analysis of consumables, to promote and sell predictively consumable items
  • Ensure that communications with customers and with the company are rapid and comprehensive. Maintain good customer rapport.
  • To maintain keen enquiry on customer current eqpt and opportunity for potential sales
  • Ensure thorough market coverage for contracts and consumables for relevant target industries / territory
  • Ensure constant discussions and update with immediate superior to ensure yearly sales target can be achieved.
  • Timely submission of contract and consumable sales reports via company\'s CRM
  • Timely update of opportunities / prospects / projects via company\'s CRM
  • To provide applications support to customers- to run customer samples, method development and training where required
  • Maintain a high level of technical and sales competence by keeping abreast with latest techniques and development of the products.
  • Ensuring that Company\'s reputation for high quality products and services are maintained.
  • Use own initiative to acquire comprehensive product knowledge.
  • Organize and coordinate promotional activities on consultation with immediate superior.
  • Build and maintain strong relationships with key external consumable Client
Job requirements
  • Self-motivated and the ability to communicate the technical advantages and benefits of service contracts. To lead consumable sales independently.
  • Functional knowledge and experience in trouble-shooting of analytical and scientific instrument/equipment.
  • Strong product knowledge in scientific instruments
  • Good background knowledge of market industries for chemical analysis/analytical/life sciences instruments
  • Strong analytical capabilities
  • Excellent interpersonal skills
  • Strong analytical capabilities
  • Ability to work with minimal supervision
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
  • Demonstrate fluency in local language and ideally in English, both written and spoken
Qualification

Degree or Masters in Science majoring in Electrical, Electronics or Engineering

Work Experience

Minimum 3 years working experience in a similar role

Requisition Number: 94531

Department: Sales

DKSH

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Job Detail

  • Job Id
    JD916405
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned