PR relationship with all levels of retail customers, focusing directly on purchasing, accounts and technical departments, senior management team and their respective depot managers.
Regular competitive analysis feedback in their territory. Identify opportunities and propose solutions to increase sales and drive profitability.
Maintain and execute effective fleet account management Plan with regular check-ins on effectiveness.
Collect information on total sales and profitability per retail customer and suggest areas for improvement for new account penetration and conquest of other brands, by region, by segments.
Ensure retail customer issues and complaints are followed up, cleared, and closed.
Update, tidy up and utilise details of fleet customers in CM system.
Analise and submit responses all tender calls, follow-ups and strategize to win the deals.
Develops and implements strategic sales plan and forecast to achieve corporate objectives and sales target.
To reconnect and establish strong, trusting, long-term relationships with existing fleet customers, and cultivate new business opportunities with key customers, regulators and industry partners.
Responsible or ensure payment collection from any financial institute or customers is completed
Penetrate new accounts under their sales territory to increase market share and presence.
To be well abreast of key market and competitor activities, and to provide feedback and recommendation for actions and counter measures.
The above list of job duties is not exclusive or exhaustive and may be change reasonably based on situation or as assign from time to time by his superior.
Achieve all other KPIs under sales \xe2\x80\x93 Volvo Financial Services, service agreement and Volvo Connect penetration
Achieve target for Customer Satisfaction Index (CSI) Scores
Other KPIs as set by the organization
Job Requirement :
Minimum 3 \xe2\x80\x93 6 years of working experience in premium products sales experience