Basic Rm2800 English & Mandarin Speaker Customer Service Assistant@ Ara Damansara (telecom Industry)

Petaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
Global Outsourcing Company
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Job Description


MohonKelayakanRequirement

  • Possess at least a SPM and above. Fresh graduate is welcome to apply
  • Fluent in speaking Mandarin is a must and proficient in speaking and writing English
  • Available to work in rotational shift (9 Hour including 1 Hour break) between 7am till 11 pm.
  • 5 working days and 2 rotational off days including working weekdays or public holidays.
  • Passionate on customer experience related tasks
  • Able to work in a fast-paced environment
  • Strong ability to multitask, prioritize and manage time effectively
  • You are required to work on site at Ara Damansara Office
  • Available to start work on 11 September 2024
TanggungjawabYou are responsible in,
  • Handle all inbound calls for customer inquiries, complaints, and feedback, manage outgoing emails for product information and order updates, and assist customers through live chat for immediate responses to their questions.
  • Collaborating closely with other departments to guarantee customer satisfaction.
  • Keeping track of customer reviews and feedback, and responding to them appropriately.
  • Must demonstrate high degree of integrity and confidentiality
  • Undertake any other duties as-and-when assigned by the Management
  • Maintains financial accounts by processing customer adjustments.
Manfaat
  • Salary Package:RM2800 + NIGHT SHIFT ALLOWANCE UP TO RM400+ KPI ALLOWANCE UP TO RM 500
  • EPF + SOCSO IS PROVIDED
  • 14 MEDICAL LEAVE & 12 ANNUAL LEAVE IS PROVIDED
  • 1 month paid training is provided.
  • Location: Nearby LRT Ara Damansara and 10 minutes walking distances
About CompanyOur client is a leading global provider of technology-enabled business process of outsourcing solutions. The project is a Singaporean multinational telecommunications conglomerate and one of the major telcos operating in the country. Founded in 1998, it is listed on the Singapore Exchange.If you\'re excited about this opportunity, we\'d love to hear from you! Send your resume to the email below(Shaamini), with the email title: cstelcoKemahiranCustomer Relationship Management (CRM) Communication NegotiationImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1055462
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
  • Education
    Not mentioned
 
 
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