Basic Salary Rm3000 Hiring (traditional Mandarin Speaker) For Customer Service Support At Petaling Jaya
Ara Damansara, Selangor - Petaling Jaya, Selangor, Malaysia
Job Description
MohonKelayakan
- SPM AND ABOVE ARE WELCOME TO APPLY.
- MUST BE FLUENT IN MANDARIN (TRADITIONAL) TO COMMUNICATE EFFECTIVELY WITH MANDARIN-SPEAKING CLIENTS.
- REQUIRE FOR BASIC ENGLISH
- WILLING TO WORK 24/7 ROTATIONAL SHIFT (5 WORK DAYS AND 2 DAYS OFF).
- WORKING HOURS (8 HOUR PER SHIFT INCLUDING 1-HOUR BREAK.)
- REQUIRE TO PHYSICAL AT PETALING JAYA.
- MUST BE ABLE TO START BY 14TH AUGUST 2024
- PROVIDE ACCURATE AND DETAILED INFORMATION ABOUT PRODUCTS, SERVICES, AND COMPANY POLICIES ACROSS ALL COMMUNICATION CHANNELS.
- RESOLVE CUSTOMER COMPLAINTS AND ISSUES EFFECTIVELY THROUGH CALLS, EMAILS, AND LIVE CHAT, ENSURING HIGH CUSTOMER SATISFACTION.
- EDUCATE CUSTOMERS ON HOW TO USE TELECOM SERVICES EFFECTIVELY, INCLUDING UNDERSTANDING THEIR SERVICE PLANS, MANAGING THEIR ACCOUNTS ONLINE, AND TROUBLESHOOTING COMMON ISSUES
- FOLLOW UP WITH CUSTOMERS AFTER SERVICE IS RESTORED TO ENSURE THAT THEIR SERVICE IS FUNCTIONING PROPERLY AND ADDRESS ANY LINGERING ISSUES.
- BASIC SALARY OF RM 3,000 ,NIGHT SHIFT ALLOWANCE UP TO RM 300 AND KPI UP TO RM 400.
- EPF, SOCSO,
- 12 DAYS OF ANNUAL LEAVE, 14 DAYS OF MEDICAL LEAVE.
- RECEIVE 1 MONTH OF PAID TRAINING
- LOCATED NEAR TO LRT STATION
Maukerja
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Job Detail
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Job IdJD1053767
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3000 per month
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Employment StatusPermanent
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Job LocationAra Damansara, Selangor - Petaling Jaya, Selangor, Malaysia
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EducationNot mentioned