Job Description

For registration pls whatsapp Ms.Linda (016- 2078901)  https://wa.link/84ja15  
Name:
Age:
Job Title:  Customer Service Mandarin Speaker

?Position : Customer Service Livechat & Email 


Job Responsibilities: 
? Provide quality services to customers and answer customers’ inquiries via live chats, phones & email 
?  Familiar with all the company’s products and promotions, quickly solve problems for customers 
? Record and update customer data and other relevant information 
?  Address customer feedback as well as complaints professionally
? Ad-hoc task as assigned by Supervisor 

Requirements: 
? Diploma or above
? 1-2 years working experience, prefer in customer service or financial industry such as forex / cryptocurrencies 
?Fresh graduates are encouraged to apply 
?Good command of Chinese & English typing 
?Good command in reading and written English 
? Fluent in Mandarin language due to our business nature 
?Cheerful, service-oriented with excellent communication and interpersonal skills 
? Be able to work on rotate shift: morning, afternoon and overnight shift. 


?Office Address : Menara 3,KL Eco City, 3, Jalan Bangsar 59200 Kuala Lumpur
(Connected with LRT/MRT Abdullah Hukum Station ) 


?Workdays : Monday - Friday (9:00-6:00), off on weekends (subject to change to 24/7, in future need to work on weekend, off day falls on weekdays)


? Fixed Allowances : RM300 
(Transport / Meal / Broadband Allowance – each allowance RM100)


? Shift Allowance: shift allowance average from RM300 to RM1300 per month (depend to which shift / how many days shift)


? Attendance Allowance : RM100


For registration pls whatsapp Ms.Linda (016- 2078901)  https://wa.link/84ja15  
Name:
Age:
Job Title:  Customer Service Mandarin Speaker

Skills Required