Benefits Specialist, Total Rewards Apac

Kuala Lumpur, Malaysia

Job Description


Overview: THE ROLE:
The Benefits Specialist, Total Rewards \xe2\x80\x93 APAC will be responsible for ensuring optimal execution of Total Rewards (TR) function in Human Resources. As an integral team member of TR function, and reporting to the Director, Total Rewards - APAC, this dual/hybrid role will focus 75% of the time managing benefits programs and 25% in managing compensation-related programs.
The role is responsible for:

  • Supporting TR strategies and principles through processes, projects, and program/initiative deliveries within Herbalife at the APAC region level,
  • Participating in, supporting and/or leading either current, new, or future region/country TR programs/initiatives, projects, plan design and development, or other aspects as appropriate or assigned,
  • Collaborating and partnering with internal stakeholders (i.e. HR leaders, country HRBPs, HR Services team, HRIS team and potentially other non-HR functions) and external parties
  • Being a subject matter expert (SME) for benefit programs but simultaneously being involved and supporting compensation areas. This is to ensure the incumbent in the role will have full exposure and holistic development in the TR function.

HOW YOU WOULD CONTRIBUTE:
Benefits management support (75%):
As a Benefit subject matter expert (SME), the role will:
  • Support overall benefits programs/initiatives management in the APAC region through active collaboration with other team members within and outside of APAC Human Resources (HR).
  • Support any implementations and roll outs that are regionally or locally, and at times globally (i.e. Employee Assistance Program) driven.
  • Participate and provide inputs in local, regional, and global discussions on benefits programs/initiatives
  • Support the gathering of local benefits knowledge, policies, guidelines and best practices of countries in APAC region which includes both onboarding and offboarding of benefits and or changes to existing benefits not supported by GBS

  • Assist and support in reviewing benefits policies, guidelines, and programs/initiatives in APAC. This includes consulting and collaborating with Global Total Rewards team, APAC HR Leadership and HR Business Partners (HRBP) when:
    • developing and reviewing strategies, policies, guidelines, and programs/initiatives for revisions or during finetuning stage to ensure:
      • best practices, while staying comparable and competitive in the market, and
      • adherence to local country legislations is considered.
    • preparing the necessary supporting analysis, assessment, market benchmarking and insights (including internal data/metrics and external market emerging trends and best practices) to support benefits design proposals or recommendations.
  • Act as a point of contact to provide guidance and advice on benefits management in the APAC region and escalate issues where necessary to relevant parties e.g. Global Total Rewards team, HRBPs, GBS HR Services team etc.
  • Assist in benefit programs/initiatives communication to APAC employees where necessary, and if required, with support from consultants, vendors, service providers or suppliers.
  • Lead Herbalife\xe2\x80\x99s participation in benefits surveys and work closely with GBS HR Services team to ensure timely and high-quality submission.
  • Identify potential gaps and opportunities to enhance and implement innovative benefits in APAC where possible, according to local country market practices, and increase the use of digital platforms (i.e. APAC HR Intranet) and tools to support benefit program/initiatives communications, where possible.
  • In consultation with country HRBPs, ensure benefits practices are in compliance with APAC countries\xe2\x80\x99 local laws and regulations and also according to local country market best practices.
  • Manage ongoing benefits vendor/external service providers relations to ensure timely and satisfactory service delivery levels and standards.

  • Supports annual insurance renewals activities which includes:
    • monitoring and reviewing company provided medical and risk insurance for APAC employees in timely manner,
    • analyzing market and benchmarking data, plan options and recommends changes and enhancements, if necessary,
    • liaising, coordinating, discussing with the brokers and insurance providers, together with APAC Group Strategic Sourcing team and country HRBPs.

  • Build strong partnerships and collaborates closely with HR Leaders, GBS HR Services team, HR Business Partners, other HR COEs (e.g. APAC HRIS) and other internal non-HR partners (i.e. Group Strategic Sourcing, Finance, Legal) where required, to deliver effective and compliant benefits programs and strategies in an efficient manner.

Compensation management support (25%):
For selected APAC countries (approximately 3 \xe2\x80\x93 4 out of 14 countries) that are identified for the role to support, the incumbent will:
  • Partner closely with APAC Compensation Specialist (i.e. Compensation SME) and country HRBPs in evaluating and designing market-competitive compensation programs that:
    • align with regional and global principles and guidelines,
    • are in line with local market practices and in compliance with local country legislations
    • attract, retain, and engage employees.

  • participate and provide support in the annual Comp Planning process that may include but is not limited to developing guidelines, processes, consolidation of data, data validations, preparation of report for reviews etc. and escalating issues/concerns where necessary.
  • participate in user acceptance testing (UAT) for annual merit, bonus, and equity processes. Suggest enhancements and provide valuable feedback from a compensation perspective.
  • improve existing compensation process in APAC region by providing inputs and suggestions, where appropriate.
  • respond to requests for market review and pricing of new and existing jobs, ensuring internal and external equity are met.
  • perform data analysis and generates meaningful insights using internal data/metrics and external data/trends to drive pay decisions and program designs.
  • develop creative approaches and methods for consolidating and preparing data for various reviews and presentation.

  • support day-to-day Compensation reviews such as, but not limited to:
    • new hire offers, salary increases (e.g. promotions or market adjustments),
    • providing data-based recommendations through benchmarking analysis,
    • queries/issues and escalate them where appropriate.

  • Assist Compensation Director with on-going projects, project timelines, presentations, communication materials, policies, etc., where appropriate.
  • Develop rapport with Management and HR Business Partners and provides consultation and service related to market trends, position, classifications, and application of compensation programs, policies, and guidelines.
Qualifications: SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL:
Skills:
Must Have:
  • Ability to handle employee issues with confidentiality and complete discretion.
  • Excellent interpersonal, written, and oral communication skills.
  • Excellent organizational and follow up skills.
  • Good presentation and project managements skills.
  • Strong research, analytical, and auditing orientation with focus on accuracy and data integrity
  • Ability to work collaboratively and interact effectively at all levels within HR and with outside vendors, employees and management and able to build rapport and trusts with internal stakeholders.
  • Willingness to participate in calls with colleagues across the regions/globe during off hours.
  • Ability to solve practical problems, take initiatives and carry out responsibilities under minimal supervision.
  • Knowledge and proficiency in Microsoft tools (i.e. Excel, Word, PowerPoint, Teams skills)
  • Ability to function as an effective team player and be agile to adapt to the changing environment as the organization grows.
  • Ability to perform multiple tasks and work in a fast-paced, dynamic environment.
  • Carries out all responsibilities in an honest, ethical, and professional manner.

Good to have:
  • Experience with Oracle Fusion HRIS
  • Experience with Success Factors Performance Management
  • Experience with PayScale or PayFactors
  • Experience with Mercer market data

Languages:
  • Communicating effectively, both written and verbally in English is a must
  • Additional second language will be an added advantage.

Experience:
  • 5+ years of experience in Compensation and Benefits/Total Rewards operations (preferably in a regional / sub-regional setup)
  • Experience in a multinational organization/international environment will be a plus.

Education:
  • Bachelor\xe2\x80\x99s degree in Business Administration, Finance, Human Resources, or a related field

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
  • Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers
  • Manual dexterity required
  • Light: Office work, some lifting, considerable walking

WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.
  • The office is clean, orderly, properly lighted and ventilated
  • Noise levels are considered low to moderate

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Job Detail

  • Job Id
    JD993022
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned