Job Description

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Business Performance and Management

• Ensure all billing payment processes are timely executed with nil backlog
• Support in delivering the Department\'s annual budget and targets.
• Continuously provide feedback in improving work flow and report generation via system enhancement.
• Ensure all legal invoices are correctly billed with the effective use of JURIS / FinnOne / Collection system
• Ensure all TAT and KPIs are met
• Compile and continuously improve daily, weekly and monthly tracking report
• Ensure all legal billings are thoroughly check to avoid erroneous /duplication of bills and double payments to Business Partners.
• Follow up closely on the refund of Court Deposit on monthly basis.
• Assist, support and perform any ad-hoc projects assigned by Managers / Head of Department
• Managed the Business Partners in adopting our required work format and approach.
• Timely response to query on outstanding legal fee or estimates by other Business Units.
• Timely follow-up on rejected payments and take remedial steps to ensure payments is eventually paid.
• Timely reponse to IBA request from other Business Units such as refund of Court Deposits, debit surplus/reverse GL.
• Undertake any other duties as assigned by Management from time to time.

People Management

• Liaise with Team Manager on issues raised by Business Partners or other Business Units.

Regulatory Compliance

• Ensure satisfactory rating on all audit reviews.
• Ensure compliance of internal policy and procedures, Bank Negara guidelines and regulation, i.e. FSA /IFSA 2013, Fair Debt Collection & etc.

Qualifications

• Bachelor Degree / Diploma in the relevant discipline
• Preferably with relevant working experience

Technical/Functional Skills

• Computer literacy - basic MS Words and Excel

Personal Skills (Soft Competencies)

• Good communication in English and Bahasa Malaysia

CIMB