Job Description

Swiss manufacturer of luxury mechanical watches and clocks, headquartered in Le Brassus, Switzerland. The company was founded by Jules Louis Audemars and Edward Auguste Piguet in the Vall e de Joux in 1875. Industry: Retail Location: Bukit Bintang He Swiss manufacturer of luxury mechanical watches and clocks, headquartered in Le Brassus, Switzerland. The company was founded by Jules Louis Audemars and Edward Auguste Piguet in the Vall e de Joux in 1875. Industry: Retail Location: Bukit Bintang Headcount : 1 Tenure: Permanent Remuneration: Basic + Attractive Benefits Responsibilities: A) Sales and Boutique Operations .Develop business strategies to raise boutique's customer's pool, expand store traffic and profitability. Contribute solutions to help increase market share. .Ensure the good functioning of overall sales process in boutique. .Implement strategies that are in accordance to the group's guideline to help boost performance of boutique. .Monitor sales KPI for boutique, provide solutions to reach overall team's target. .Ensure best presentation of boutique team and product collection, maintain outstanding store condition and visual merchandizing standards. .Provide the monthly rolling sales forecast and participate actively in budget forecast, LE1 and LE2 process. .Work closely with marketing team for marketing activations in boutique and manage within allocated budget. .To be involve in key marketing events to develop networks and discover new partnerships. .Report on boutique activities, buying trends, customer needs and any other boutique-related issues to the Regional Retail Manager. .Be consistent in providing high level of customer satisfaction, including aftersales experience and apply Group's recommendations. .Monitor and manage customer database (CRM) ensuring accuracy of client's data. .To deal and manage all customer related issues. .Responsible for complete store administration and ensure compliance with policies and procedures and boutique chart. .Responsible for inventory management and quality. .Supervise all payment procedures and execution, management of cash as well as all export or border related procedures. (B) Team leadership and supervision .Supervise all payment procedures and execution, management of cash as well as all export or border related procedures .Meet sales goals by training, motivating, mentoring and providing feedback to sales staff. .Create a positive working environment within the team. .Define individual targets for each staff member linked to boutique's KPIs, conduct personnel performance appraisal to assess training needs and build career paths. .Respect budgets and achieve targets to ensure efficient boutique operations. .Provide support to the sales forces when needed. .Be involved in hiring, promotion and any other disciplinary by providing recommendations. .Oversee the scheduling of boutique personnel. . .At least minimum of 5 years of working experience in luxury retail. .Complete fluency in written and spoken English. .Experienced in leading a team and able to lead and motivate a team. .Good attention to details, analytical, organization, interpersonal skill, and able to interact with all level of peoples. If you are interested in the position, kindly apply directly online by clicking on the 'Apply' button. Thank you.