Job Description

Mohon

Kelayakan

• Minimum STPM/Diploma/Degree with proficiency in Bahasa Malaysia, English
• Good customer service skills
• Sales oriented person and strong presentation and selling skills
• Discipline, team work and able to do multi tasking
• Have a positive image, vibrant and outgoing candidates
• Able to lead team and good role model
• Able to work under pressure in a fast-moving environment
• Able to work on retail hours, weekend and public holidays
• Able to work on IT - email, googledrive, excel, pdf
• Candidates with 1 year minimum of working retail experience are encouraged to apply
• Able to start immediately - JULY 2023

Tanggungjawab

We are looking to hire a motivated Boutique Manager to join our team at SITI KHADIJAH MELAKA.

Growing your career as a Full Time Boutique Manager is a fantastic opportunity to develop excellent skills. If you are strong in problem-solving, critical thinking and have the right mindset for the job, then apply for the position today!

The role of a Boutique Manager in a retail store is multitasking and various responsibilities. As a Boutique Manager, your primary focus is to oversee the efficient and successful operation of the boutique while ensuring exceptional customer service and driving sales. You will be based at the shop and will be the forefront of customer service, leading a team of sales personnel.

1. Team Leadership:

• As a Boutique Manager, you will be responsible for managing and leading the boutique team. This involves recruiting, training, and supervising staff members, as well as providing guidance, motivation, and performance feedback. You will foster a positive work environment and promote teamwork among the staff.

2. Sales and Customer Service:

• Your role is to drive sales and ensure excellent customer service. You will set sales targets, develop strategies to achieve them, and monitor sales performance. Moreover, you will lead by example, engaging with customers, providing assistance, and resolving any issues or concerns promptly to enhance the overall shopping experience.

3. Merchandising and Visual Presentation:

• You will oversee the visual presentation of the boutique, ensuring that IT is attractive, well-organized, and aligned with the brand\'s aesthetic. This involves managing inventory, implementing effective merchandising techniques, and regularly refreshing displays to maximize sales potential.

4. Inventory Management:

• As a Boutique Manager, you will be responsible for monitoring and managing inventory levels. This includes conducting regular stock audits, tracking product availability, and placing orders with suppliers to maintain optimal stock levels. You will also analyze sales data to identify trends and make informed purchasing decisions.

5. Operational Management:

• You will oversee the day-to-day operations of the boutique, including opening and closing procedures, cash handling, and ensuring compliance with company policies and procedures. Additionally, you will manage daily housekeeping, scheduling, and other administrative tasks to ensure smooth operations.

6. Marketing and Promotions:

• Collaborating with the marketing team, you will contribute to the development and implementation of marketing strategies and promotional activities to drive footfall, increase brand awareness, and boost sales. This may involve organizing special events, coordinating social media campaigns, and managing social media channel.

7. Reporting and Analysis:

• You will prepare regular reports on sales performance, inventory status, and other relevant metrics to provide insights and recommendations to the management team to implement improvements.
• Overall, as a Boutique Manager, your role is ensuring the smooth operation of the boutique, achieving sales targets, delivering excellent customer service, and managing the overall performance of the store.

Manfaat

• EPF, SOCSO & EIS
• Travel Allowance
• Attendance Allowance
• Annual leave
• Training Provided
• OT

Manfaat tambahan

• Allowance Provided
• Performance Incentive
• Commission Payment
• Staff Discount
• Bonus
• Training Provided

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