Cantonese Customer Success Specialist (hotel Booking Industry)
Petaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
Job Description
MohonKelayakan
- Languages Required: Cantonese and Mandarin.
- Experience: At least 1 year in the service industry is a plus.
- Fresh Graduates: Welcome to apply-comprehensive training provided.
- Shifts: Must be open to working night shifts on weekdays, and full days on weekends and public holidays.
- Location: Position based in Ara Damansara, Petaling Jaya.
- Inbound Calls: Handle all incoming calls related to hotel reservations, travel product information, and other inquiries.
- Customer Service: Strive to exceed customer expectations by providing excellent service and accurate information.
- Travel Assistance: Offer detailed information on travel and tours to ensure customers have a smooth and convenient travel experience.
- Work Schedule: 5-day work week.
- Amenities: Rest and relax area provided.
- Recognition: Quarterly staff appreciation and recognition programs.
- Overtime: High OT allowances available.
- Transportation: Free shuttle service to Ara Damansara LRT station at selected times.
- Career Path: Clear progression from Travel Centre Consultant up to Senior Manager.
- Internal Opportunities: After 1 year, eligible for internal job transfers through the Internal Job Program (IJP), subject to a successful interview.
Maukerja
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Job Detail
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Job IdJD1054365
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
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EducationNot mentioned