Chapter Lead, Cyber Security Technology Support, Ics Cst
Kuala Lumpur, Malaysia
Job Description
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Job : Technology
Primary Location : Asia-Malaysia-Bukit Jalil KL
Schedule : Full-time
Employee Status : Permanent
Posting Date : 20/Mar/2023, 2:55:58 AM
Unposting Date : 25/Mar/2023, 6:59:00 PM
Responsibilities
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Allocating resources and maintaining cost efficiency.
- Ensuring solutions meet business needs and requirements.
- Test business processes and recommend improvements
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing, and maintaining procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
- Have minimum technical and functional knowledge of the security products, tools and services/capabilities
- Have good understanding of ITIL practices and ITSM tools
- Has excellent track record in running complex platform support environment (either database, network, data centre)
- Has good understanding into infrastructure components including databases (Oracle, SQL), network, data centre, firewall, proxy, Operating System (Windows and LINUX)
- System administrative skills
- Has good understanding of CMDB \xe2\x80\x93 Configuration Management Database handling.
- Have independently led and governed the on-boarding controls (non-functional) prior to operationalising the system or managing \xe2\x80\x98proceed to operate\xe2\x80\x99 for non-functional controls
- Has supported Change Management and Incident Management functions
- Highly motivated, results-driven, and able to multi-task
- Excellent communication and interpersonal skills, and able to work well with cross-organizational teams
- Strong analytical and quantitative skill
- Strong leader, who inspires and cultivates strong partnership with clients and internal partners
- Strong managerial, influencing and negotiation skills
- Ability to develop strategies aligning with business goals
- Experience with enterprise data centre design, DevOps, and Cloud Computing
- Strong sense of personal ownership and responsibility in accomplishing the organisation\xe2\x80\x99s goal. Is confident and will roll-up his/her sleeves to drive successExceptional analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Experience leading and developing top-performing teams.
- Services Domain Heads within Information & Cyber Security
- Support Leads with in Security Production Support
- Other relevant functions with Technology Services including Infrastructure Services (Database, Network & Platform)
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options based around home and office locations, with flexible working patterns
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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Job Detail
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Job IdJD919774
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned