Chat Support

Brickfields, Malaysia

Job Description

A chat support agent connects with customers through instant messaging on a business\'s website or mobile app. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving. Responding to customer queries in a timely and accurate way, via phone, email or chat. Identifying customer needs and helping customers use specific features. Analyzing and reporting product malfunctions. MUST BE KNOWLEDGEABLE in SPEAKING and WRITING TRADITIONAL AND SIMPLIFIED MANDARIN. FRESH GRADUATES ARE WELCOME TO APPLY. Job Type: Full-time Salary: RM3,200.00 - RM4,000.00 per month Schedule:

  • Monday to Friday
Supplemental pay types:
  • Commission pay
Application Question(s):
  • Can you write Traditional and Simplified Mandarin?
Education:
  • Bachelor\'s (Preferred)
Experience:
  • Call Center/BPO: 1 year (Preferred)
Language:
  • Mandarin (Preferred)

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Job Detail

  • Job Id
    JD954601
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Brickfields, Malaysia
  • Education
    Not mentioned