Claims Processing Associate, Asia
Petaling Jaya, Selangor, Malaysia
Job Description
Primary Details Time Type: Full time
Worker Type: Employee
Handling householder claims and administrative duties
Responsibilities :
- Ensure compliance with QBE policies, procedures and relevant legislations and regulations.
- Ensure compliance within delegated authority limits.
- Maintain effective communication with customers.
- Raise and authorize claims payments for valid invoices and within authority limits.
- Settle fast track claims wherein invoices are already available.
- Journal payments into claims.
- Triage emails to correct claims handlers.
- Make contact with another party to clarify contents of an invoice/ document.
- Identify recovery opportunities on claims.
- Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out.
- Ensure all required documents are complete before a hand-off to the Recoveries team.
- Bachelor\'s Degree or equivalent combination of education and work experience.
- Customer service skills.
- Proficiency in MS tools and Analytical and negotiation skills.
- Excellent verbal and written communication skills (English and Chinese).
- Preferably with Case Management Skills and Basic Knowledge of Insurance.
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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Job Detail
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Job IdJD1012221
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned