Job Description

Company: Marsh

Description:

Marsh Insurance Brokers (Malaysia) Sdn Bhd is seeking candidates for the following position based in the Q Sentral, Kuala Lumpur office:

Client Manager - Healthcare

What can you expect?

• Join Global Leader in Insurance Broking and Innovative Risk Management Solutions
• A team of diverse professionals across the globe, dedicated to helping clients manage some of the world\xe2\x80\x99s most challenging and complex risks awaits

What is in it for you?

• Attractive benefits coverage which includes Optical and Dental
• Modern Smart Office Workspace in the heart of Kuala Lumpur

We will count on you to:

Client Manager - Healthcare will be responsible:

• To serve as the first point of contact for day-to-day communications with designated clients, follows up on correspondences and works to strengthen and grow client relationships.
• To develop understanding of client businesses by conducting research, research on industry issues and preparing benchmarking studies to facilitate advisory.
• To expand clientele coverage by engaging in business development activities
• To support colleagues by managing day-to-day aspects for designated clients and conducting ensuing client management tasks including processing billing requests and gathering information for quotes, liaising between senior colleague or subject matter experts and clients and organizing meeting logistics to ensure solution delivery to clients.
• To mitigate client\xe2\x80\x99s concerns or issues encountered, addresses problems in a timely manner and applies judgement as to when and what to escalate up to senior colleagues.
• To report to senior colleagues on relationship satisfaction to ensure a mutual understanding both internally and externally.
• To develop and maintains a fluency in the Company\'s various service offerings to enrich work performed and develop sales capabilities.
• To help developing talent within the team

What you need to have:

• A degree holder from any field
• At least 5 years of experience in Client Management within the Healthcare industry especially Hospital, Medical Centre is ideal
• Good knowledge about the operations of Hospital/Healthcare company(ies) is ideal
• Strategic Thinking, Being proactive around commercial opportunities; ability to link all actions to strategy;
• Outgoing and independent in nature
• Excellent communication and interpersonal skills, both written and verbal
• Excellent presentations skills (one on one and to an audience)

(NYSE: MMC) is the world\xe2\x80\x99s leading professional services firm in the areas of risk, strategy and people. The Company\xe2\x80\x99s 83,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit , follow us on and or subscribe to .

Marsh McLennan