Job Description

Marsh Insurance Brokers (Malaysia) Sdn Bhdis seeking candidates for the following position based in theQ Sentral, Kuala Lumpuroffice: Client Relationship Management - Senior Analyst What can you expect? * Join Global Leader in Insurance Broking an Marsh Insurance Brokers (Malaysia) Sdn Bhd is seeking candidates for the following position based in the Q Sentral, Kuala Lumpur office: Client Relationship Management - Senior Analyst What can you expect Join Global Leader in Insurance Broking and Innovative Risk Management Solutions A team of diverse professionals across the globe, dedicated to helping clients manage some of the world's most challenging and complex risks awaits Dedicated learning and development programs What is in it for you Attractive benefits coverage which includes Optical and Dental Modern Smart Office Workspace in the heart of Kuala Lumpur We will count on you to: Serves as the first point of contact for day-to-day communications with designated low-risk accounts, follows up on correspondences and works to strengthen and grow account relationships. Develops an understanding of client businesses by conducting account research, research on industry issues and preparing benchmarking studies for personal and team use. Supports colleagues by managing day-to-day aspects for designated small accounts and conducting ensuing account management tasks including processing billing requests and gathering information for quotes, generating project calendars, liaising between internal senior professionals and accounts and organizing meeting logistics to ensure customer satisfaction. Mitigates account concerns or issues encountered, addresses problems in a timely manner and applies judgement as to when and what to escalate up to senior level colleagues. Reports to senior colleagues on relationship satisfaction to ensure a mutual understanding both internally and externally. Develops and maintains a fluency in the Company's various service offerings to enrich work performed and develop sales capabilities. What you need to have: A degree holder from any field 5 - 8 years of experience in Account Management within the Insurance industry Sound knowledge in key account management Willing to contribute to expand your clientele coverage by engaging in business development activities when required Outgoing and independent in nature A people person and good communication skills in English and Bahasa Melayu What makes you stand out: Solid experience in General Insurance and Financial Lines Insurance Have excellent communication skills with the drive to expand your knowledge