Job Description

Description

Essential / Key Duties & Responsibilities:

1. Answering calls from the Branches, Agents and Customers regarding Unit

Trusts.

2. Provide customer service to customer and agents who walk in at the counter.

3. Follow up for incomplete transactions submitted by branches, agents and

customers.

4. Handling written enquiries related to agent and customer.

5. Continuously suggest new process improvement related to customer servicing.

6. Provide confirmation advice/ account statement/ audit confirmation and tax

voucher to customer upon request.

7. Assisting investors/agents to resolve any issues arise from online platform.

8. Liaising with service providers and other departments for all operational matters

related to daily investors\' transactions.

9. Adhoc task as assign by Superior

Experience/ Qualifications/Requirement:

\xc2\xb7 Candidates must possess at least SPM and above or other equivalent with working

experience

\xc2\xb7 Fresh graduates are encouraged to apply

\xc2\xb7 Good communication in English and Malay \xc2\xb7 Good interpersonal skills \xc2\xb7 Detail-oriented, organize, self-motivated & ability to work independently \xc2\xb7 Responsible, positive and aggressive attitude.

Industry

Conventions / Exhibitions / Events

Specialization

Customer Service

Location

Kuala Lumpur

Employment Type

Contract / Temp

Salary

MYR 3, 001- MYR 4, 500 / mth

To apply online please click the \'Apply\' button below. For email a detailed resume in Word format to Iris Lim.

For further discussion about this role, please find contact details of Iris Lim as below:
Email: general1@recruitexpress.com.my
Tel: 03-27138830
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Recruit Express