Client Service Officer (mandarin Speaker) Rm4.5k #mjc
Kuala Lumpur, Malaysia
Job Description
Description:
- Handle incoming calls from branches, agents, and customers about Unit Trusts.
- Provide in-person customer service at the counter for both customers and agents.
- Follow up on incomplete transactions from branches, agents, and customers.
- Address written inquiries from agents and customers.
- Propose improvements to enhance customer service processes.
- Issue confirmation advice, account statements, audit confirmations, and tax vouchers upon request.
- Assist investors and agents with issues related to the online platform.
- Coordinate with service providers and other departments on daily investor transactions.
- Perform additional tasks as assigned by the supervisor
- Candidates with working experience in customer service will be an advantage
- Candidates must possess at least SPM and above
- Good communication in English
- Good interpersonal skills
Email: james.chee@recruitexpress.com.my
Tel: 03-27138830
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Job Detail
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Job IdJD1053591
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3001 - 4500 per month
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned