Job Description

Coating Advisor, Malaysia
Do you dream of a career with global impact and visibility in an ambitious and growing company? Are you an experienced and approachable technical expert with excellent customer service skills? Then you could be our new Coating Advisor for our Marine business
Then you could be our new Coating Advisor for Marine Business at Malaysia
What you will do

• Provide technical advice and support on Hempel's product and services to Hempel's customers while complying to the technical parameters/ specification, practices and procedures
• Working with Hempel's sales and delivering the agreed level of services to the customers in accordance to the agreement while demonstrating strong customers orientation where customers recognizes the value Hempel's services
• Delivering the service and product performance through observation, monitoring (of site work), highlighting (to customers, TS managers and sales) and recording (on corporate reporting) on any deviation to the specification execution.
• Evaluate customer needs and recommend the right products.
• Assist in complaint handling to ensure efficient complaint resolution and timely closure.
• Proactive in advising application and performance related concerns and immediately addressed to external stakeholders in consultation with sales and TS management.
• Ensure conforming to Hempel's reporting guidelines
• Analyze problems and implement our coating solutions
• Assist in coaching and development of junior staff.

What are we looking for?

• NACE 2/3 and FROSIO 2/3.
• At least 3 years' experience in delivering services or coatings in shipyard' or shop line or refineries/plant environment either as applicator, yard or paint maker experience
• Strong customers focus and orientation.
• Able to travel within short notices and without passport restriction.
• Good English competence (written and spoken) with good reporting skills.

Application due 2025-11-29
Seniority Level Associate
Job Functions Customer Service, Engineering, Quality Assurance
Industry
Chemicals
At Hempel, you're welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.
We're on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company - and be part of the solution by contributing to our global impact.
At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.

Skills Required