Job Description

Requirements

Minimum

1 year of experience

in a related role Diploma or Degree in

Hospitality / Tourism Management

or related field Proficiency in

English

(spoken & written) Strong computer literacy:

Microsoft Office (Excel, Word, PowerPoint)

Exceptional organizational skills

- able to juggle multiple trips and details simultaneously

Logistical mindset

- capable of planning trip flows and anticipating bottlenecks

Negotiation skills

- securing the best rates and terms from suppliers

Calm under pressure

- able to manage emergencies and stressful situations effectively

Process-oriented

- focus on building efficient and repeatable systems

Responsibilities

Supplier Management

- Negotiate contracts and rates with hotels, airlines, coach companies, guides, and activity providers.

Itinerary Building

- Transform sales outlines into detailed, operational itineraries with confirmed services, timings, and contacts.

Booking & Confirmation

- Secure and manage all elements of a tour (rooms, tickets, transfers) while overseeing inventory.

Documentation

- Prepare comprehensive travel packs, vouchers, itineraries, and emergency contact lists for clients.

Namelist Management

- Compile and verify accurate traveler lists for flights, accommodations, and ground arrangements.

Insurance Coordination

- Assist clients with travel insurance arrangements to ensure peace of mind.

Benefit

Competitive remuneration:

Basic Salary + Incentives + Allowances

Regular

salary increments

and

performance bonus

opportunities Transportation allowance & parking reimbursement Employee discounts on company products/services

Sick leave

8-12 annual leave days

per year

Maternity leave

Bereavement leave

(paid time off during the loss of loved ones)

Professional career development

- training, workshops, and conferences to enhance skills
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM4,000.00 per month

Benefits:

Opportunities for promotion
Education:

Diploma/Advanced Diploma (Required)
Experience:

Administrative: 1 year (Preferred)
Language:

English (Required)
Work Location: In person