Job Description

Job Responsibilities:

• To do cold calling at least 150 - 300 numbers daily provided by the company.
• To work closely with team members in order to achieve team targets.
• Able to work independently and able to manage time schedule.
• Responsible for minimizing defaults and bad debts of ongoing loans.
• Manage and achieve daily productivity standards in terms of attempts, contacts, and the amount collected.
• Manage and maintain customer\'s accounts to ensure the accounts are current and well conducted.
• Contact customers to remind customers of the payment schedule and obtain relevant payments.
• Follow up on overdue accounts by utilizing phone collection techniques, dunning letters, and legal counsel.
• Ensure that collection actions taken are within corporate guidelines, and collection policies.
• Exercises judgment within defined practices and policies to determined appropriate action.
• Assist in developing, planning, and implementing strategies to recover principle from borrowers whose non-performing loans have been charged off.
• Willing to do extra miles such to improve current credit policy, credit analysis methodologies such as credit scoring/portfolio, portfolio analysis, client audit, etc.
• Performs others duties as assigned.

Salary Range & Benefit:

• Salary Range: RM2,200 - RM3,000 + Travel Allowance + OT Allowance
• Medical coverage: Medical Outpatient, In Patient & Personal Accident
• Training provided for new joiners

Working Hours: Monday - Friday (9AM - 6PM), 2 times OT on Saturday Job Type: Full-time Salary: RM2,200.00 - RM3,000.00 per month Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday
• Weekend jobs

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Education:

• STM/STPM (Preferred)

Experience:

• recovery (Preferred)