Credit Collection Officer (immediate Hiring)

Petaling Jaya, Malaysia

Job Description


JOB SCOPE:

  • Execute collection strategy to accelerate recovery.
  • Perform daily outbound calls to remind customers of the repayment schedule and obtain relevant payments.
  • Explain and clarify with customer on non-payment issues.
  • Follow up on overdue payments by utilising phone collection techniques.
  • Responsible for calling customers for payment based on delinquent accounts. (overdue 1-3 months)
REQUIREMENTS:
  • Good Bahasa Malaysia conversational skills.
  • SPM and above or equivalent.
  • Minimum 6 months of experience in Customer Service industry.
  • Good negotiation skills.
  • Candidates from Banking and Finance experience are encouraged to apply.
  • Able to start immediately.
Job Type: Full-time
Contract length: 12 months Salary: RM2,000.00 - RM3,300.00 per month Schedule:
  • Day shift
  • Monday to Friday
Supplemental pay types:
  • Commission pay
Ability to commute/relocate:
  • Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)
Education:
  • STM/STPM (Preferred)
Experience:
  • Customer service: 1 year (Preferred)

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Job Detail

  • Job Id
    JD938511
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Malaysia
  • Education
    Not mentioned