Job Description

Accuris is a leading engineering data and technology company that delivers next -generation holistic workflow solutions to empower engineering and technical professionals to identify, design, build, and accelerate innovation. For more than 60 years, leading R&D and engineering-intensive organizations have relied on us to achieve on-time, on-budget delivery of complex projects and new products. We deliver an unparalleled combination of technical content and Artificial Intelligence (AI) technologies to surface answers from the vast universe of technical knowledge, both inside and outside the organization. In a single interface, we connect the dots between information scattered across many different sources, allowing technical professionals to make better, more informed decisions faster. Summary This position is responsible for ensuring delinquent accounts are resolved thus improving overall accounts receivable delinquency rates, reducing bad debt and improving cash flow. Employee will accomplish this by contacting customers for collection of past due invoices, reviewing and reconciling customer accounts. Employee will also work with peer organizations such as Order Management, Sales and Customer Service to help facilitate timely resolution of customer billing claims that may negatively impact accounts receivable. Responsibilities Responsible for the collection, management, and resolution of outstanding invoices from past due accounts Interfaces with order management, customer service, cash receipting and sales management in resolving customer queries which prevent/ delay settlement Accountable for all customer disputes and owning these through resolution Reduction of 60-day debt to target each quarter Developing excellent business relationships though the organization to resolve collection impacting issues, further ensuring that each department understands its role in delivering best practice debt collection Ensuring accurate, timely forecasting and reporting of collections made, collections expected and current debt position to meet management and business objectives To ensure that all activities undertaken are completed in line with our internal controls and published processes Undertake Sales Ledger account reconciliations as required Respond promptly and completely to both customer and internal enquiries Undertaking any other duties which may be requested by the Line Manager, for which training and/or explanation had been provided and understood Escalation of debt issues to line manager Requirements 2-3 years Collection experience with large national and/or global corporations Excellent communication skills, both written and verbal in English Ability to communicate courteously and proactively with all levels within the company The ability to work in a team and individually Good analytical attention to detail with minimal errors Hands on mentality, self-driven and able to act efficiently Good time management and organizational skills High level of literacy and numeracy Ability to adhere to deadlines SAP experience or equivalent ERP Language skills are a bonus Excel- basic knowledge required About Company Statement: S&P Global delivers essential intelligence that powers decision-making. We provide the world\'s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you\'ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. EEO Statement S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [HIDDEN TEXT] and your request will be forwarded to the appropriate person Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [HIDDEN TEXT] and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. 20 - Professional (EEO-2 Job Categories-United States of America), FINANC203 - Entry Professional (EEO Job Group) Job ID: 291401 Posted On: 2023-08-30 Location: Penang-Jalan, Pulau Pinang (Penang), Malaysia

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