Collections Revenue & Collection Coordinator
Job Description
Skills and knowledge :- Problem-solving and argumentation ability- Excellent communication skills- Negotiation skills to persuade customers to repay the debt- Proven experience as a Collection Specialist or similar role- Customer-oriented and has good customer service skills- Able to work under stress- Good interpersonal skills- Honest, pro-active, customer-oriented and detail-focused- Meticulous and timeliness in meeting deadlines- Team playerResponsibilities: :- Build reliable, trusty, and long-term relations with assigned customers- Negotiate & motivate customers to carry out their loan\'s obligations- Provide an up to date information to customers about their current debt and channels of repayment- Follow up with customers who did not fulfill their promises to pay- Establish repayment schedules based on customer\'s financial situations- Fulfil the KPI\'s established by Collection managers- Provide high-quality customer service for delinquent clients based on best practicesBenefitsMeal Allowance: RM230ride Allowance :RM250Parking Allowance: RM100Important InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Ricebowl
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Job Detail
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Job IdJD1036588
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned