Job Description

Shangri-La Rasa Ria, Kota KinabaluBe part of our Shangri-La family!At Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like family, treating everyone with honour and respect. We aim to be the preferred employer by offering competitive work benefits, equal opportunities, and comprehensive training for colleagues to advance and be acknowledged.The resort consists of 494 guest rooms, a 64-acre nature reserve, the Rasa Ria Reserve, home to wildlife including long-tailed macaques and slow lorises, and home to an 18-hole championship golf course with picture-perfect views of Mt Kinabalu (a UNESCO World Heritage site).We\'re looking for an experienced Communications Manager or aspiring to be required for our Sales & Marketing division.Job summaryThe Communications Manager, under the guidance and supervision of the Director of Marketing, is responsible for

• developing and executing communication strategies to enhance the hotel\'s brand image, attract guests, and ensure effective internal and external communication.
• The role involves managing the hotel\'s public relations, media relations, social media presence, and content creation for various platforms, including websites, newsletters, and promotional materials.
• Works closely with the marketing and sales teams to create compelling campaigns that align with the hotel\'s goals and target audience.
• Additionally, he/she oversees crisis communication, ensuring that any negative publicity is managed swiftly and effectively.
• The role requires excellent writing and editing skills, a strong understanding of digital marketing, and the ability to foster relationships with media outlets and influencers. Creativity, strategic thinking, and the ability to adapt to the fast-paced hospitality environment are key to succeeding in this role.

Requirement

• Degree in communications, public relations, marketing, journalism, or a related field.
• Minimum 2 years of experience in a communications, public relations, or marketing role, preferably within the hospitality industry.
• Excellent communication skills and ability to interact well with the media.
• Fluent written and spoken English / Malay and Chinese; additional language i.e., Korean is a definite advantage.
• Presentable and professional appearance.
• Ability to work under pressure and meet tight deadlines.
• Due to Local Immigration policies, only Malaysian will be considered.

Interested candidates may apply and attach their Curriculum Vitae before 20 September 2024.

Shangri-La Hotels & Resorts