Job Description

ABOUT ICMC GLOBAL INITIATIVES BERHAD

ICMC Global Initiatives Berhad is an affiliate organisation of International Catholic Migration Commission (ICMC) which located in Geneva, an international non-governmental organisation whose mission is to protect and serve uprooted people, including refugees, asylum seekers, internally displaced people, victims of human trafficking, and migrants - regardless of faith, race, ethnicity or nationality. In collaboration with governmental and non-governmental partners, and through a worldwide network of members, ICMC implements and advocates for right-based policies and sustainable solutions to address global migration challenges. ICMC\xe2\x80\x99s operations are aimed to respond to the needs of vulnerable individuals and communities, and focus on protection, humanitarian assistance, resettlement, and migration and development.

ICMC has been awarded a grant from the U.S. Department of State\xe2\x80\x99s Bureau of Population, Refugees, and Migration to conduct, through the support of local implementing partners, a series of activities which shall contribute to preventing and reducing Gender-Based Violence (GBV) among refugees and asylums seekers in Malaysia. The components of the project include: capacity building and awareness raising amongst refugee communities; access to emergency support services including provision of increased shelter capacity, counseling services and other emergency care for GBV survivors.

SCOPE OF WORK

The Community Engagement and Training Assistant (CETA) provides administrative, operational, logistical, and training support to the Community Engagement Unit. Under the direct supervision of the Community Engagement and Training Manager in KL, the role is responsible to implement, coordinate, and monitor community engagement initiatives to promote ICMC and its services to the community.

RESPONSIBILITIES

Community Engagement and Training

• Responsible for administrative duties related to the delivery of training including coordinating the technical equipment needed, meals and refreshments for training.
• Provide support to the Community Engagement (CE) unit by scheduling training events, coordinates with instructors for training preparation and execution, obtain and distributes required materials for the training includes liaising with vendors.
• Maintain day-to-day communication with both external and internal stakeholders.
• Attend internal training(s) on how to conduct Training of Trainers (TOT) on specialized children awareness / Children Safety Program and Gender-based Violence.
• Conduct and facilitate TOT to participants from the beneficiary communities.
• Responsible for maintaining and updating the database for all community engagement activities including training statistics and inventory of materials.
• Assist in the development of training course materials for beneficiary communities.

Volunteer Refugee Protection Corp Management

• Assist in overseeing the Refugee Protection Corp (RPC) volunteers in KL.
• Provide support and guidance to the RPC on issues arising from day-to-day activities.
• Manage and maintain RPC scheduling and assigning tasks including planning and monitoring RPC\xe2\x80\x99s movement calendar; hotline and Peer Counselling phones movements.
• On a rotational basis, in collaboration with the Case Management (CM) unit provide support to RPC assigned as hotline holder to address calls received and update the database accordingly.
• Provide support to the CM unit in assigning RPC for auxiliary services (interpretation, escort and other services as required).
• Conduct regular on-site monitoring of activities implemented by the RPC including house-visits and awareness sessions within refugee communities and/or learning centers.
• Maintain RPC personnel file documentation, including Letter of Agreement, and timesheet.
• Work closely with Finance department to ensure timesheets accurately reflect the stipend and allowance for the RPC.
• Provide support to Penang on RPC management (as and when needed).

Reporting & Other Support

• Support the production of monthly and quarterly reports on Community Engagement activities and progress.
• Attend periodic coordination meetings and refresher trainings as organized.
• Perform any other work-related tasks as required.

REQUIREMENTS

• University degree in International Relations, Social Work, Counselling, Psychology, Human Rights or related field.
• Minimum (1) one year working experience with progressive increase in responsibility in NGO or social services sector.
• Proven knowledge and experience in public speaking, training, facilitating, and evaluating the needs of target audience/beneficiaries.
• Previous direct experience with refugees and/or GBV survivors and/or working experience in the implementation of GBV programs will be considered an asset.
• Experience in project implementation through local partners and/or cooperation with UNHCR in Malaysia will be considered an asset.
• Ability to work under tight deadlines and with minimal support.
• Excellent written and verbal communication skills in English. Working knowledge of Bahasa Malaysia required.
• Excellent team working skills.
• Ability to travel within the country.
• Possess own mode of transportation.

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