TO BE BASED IN OUR KUALA LUMPUR OFFICEAbout Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe \xf0\x9f\x8c\x8eOur offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus \xf0\x9f\x9a\x80We are a product and people focused company who are passionate about growth, innovative technology, and collaboration\xf0\x9f\x99\x8c\xf0\x9f\x8f\xbcRoleOur Customer Service department at Zeal Group are the supportive function that helps our clients with products/ services. Ultimately they are here to fill in the gaps/ frictions within our product. Our product is self-explanatory. We would love for our client journey to become as smooth as possible, but as we are not entirely there yet so we are looking for a Customer Service Associate come onboard and bridge any gaps visible between our customers and products. Our end goal is to have a seamless experience whilst continuously improving as the days go by. We are looking to continuously exceed customer expectationsWhat you will be doing :
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