Job Description

:

Manage and tend to customers' inquiries through various communication channels such as Instagram, Facebook, Whatsapp, emails, social media channels. Manage a fleet of in-house drivers, plan and optimise delivery routes for drivers Liaise with B2B and B2C customers on order fulfilment and delivery matters Work closely with our delivery partners to ensure on time delivery and customer is happy with the delivery service Work closely with operation team on cake preparation, packaging and delivery arrangement Provide effective support on Operation/Admin related matters Perform other ad-hoc projects or duties as and when required

Job Requirements:

Applicants must possess at least a minimum of SPM/STPM At least 1 year of working experience in customer service/administrative support is an added advantage Basic knowledge of Google Suite (Docs, Sheets, GMail, Slides) Candidate must be fluent in English & Chinese. Careful & meticulous with a strong sense of responsibility Ability to work independently, as well as in a team Applicants must be willing to work in Kuchai Lama and possess own transport.
Job Types: Full-time, Part-time, Contract
Contract length: 12 months

Pay: RM2,300.00 - RM4,000.00 per month

Benefits:

Free parking Maternity leave Opportunities for promotion Professional development
Ability to commute/relocate:

Kuchai Lama: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Expected Salary
Education:

STM/STPM (Preferred)
Experience:

working: 1 year (Preferred)
Work Location: In person