Customer Service Advertising Product
Kuala Lumpur, Malaysia
Job Description
xefxbbxbfCustomer Service Online Advertisement (English Speaker)Work Location: Petaling JayaContract : 12monthsWorking hours: 9am - 6pmMust have strong proficiency in English languageRM 3200 - 3600
- Answering questions, handling complaints, and troubleshooting problems including implementing solutions, and escalating unresolved problems to the related department.
- Managing over 30- 40 tickets/emails from clients regarding their suspended ads account, rejected ads, low response from online campaign and payment issue.
- Troubleshooting advertising accounts per day and provide the right solutions in an email and call the clients in the next day to notice them on how to solve their issues .
- Schedule calls and follow up with the clients' improvements of their advertising campaign to ensure the campaign is running well on the platform
- Convert potential sales leads into actual deal on a weekly basis.
- Fluent is English spoken and written
- Able to start work Immediate basis.
- Possess Degree in any field
Type of Employment : Contract
Minimum Experience : Fresher
Work Location : Kuala Lumpur
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Job Detail
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Job IdJD1086671
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3200 - 3600 per month
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned