Customer Service Agent (mandarin Speaking)
Selangor, Malaysia
Job Description
- Required language(s): Fluent in Mandarin (English will be an added advantage).
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply - Full Training Provided
- Applicant must be willing to work on 24*7 Rotational shifts and Monday to Sunday (5 days).
- Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
- Applicant must be willing to work in Ara Damansara, Selangor (Near LRT Ara Damansara) OR Cyberjaya
- Skill needed: Communication skill, porblem-solving, patience, time management
- Handling all inbound calls pertaining to customer general inquiries, complaints, comments,feedback and other raising issue related to the company\'s products.
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA
- 5 working days in a week
- EPF & SOCSO
- Sick leave
- Annual leave
- Quarterly staff recognition and appreciation
- Stage: Customer Service Executive
Team Leader
Senior Team Leader
Assistant Manager
Manager
Senior Manager * IJP - Internal job program. Opportunity to transfer to the candidate\'s favorite departments (E.g. Finance, Human Resource and etc.), to accept different challenges within the company after 1 year
- Training provided
- Performance bonus
- Medical insurance
- Annual Leave
- EPF / SOCSO / PCB
- Training Provided
- Overtime Pay
- Performance Bonus
- Medical Insurance
- Allowance Provided
- Medical and Hospitalisation Leave
Ricebowl
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Job Detail
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Job IdJD1071478
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSelangor, Malaysia
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EducationNot mentioned