Candidate must possess at least a Diploma or Degree in Business Administrative / Marketing or any field that is equivalent.
Proficiency in MS Office applications, especially MS Excel (Pivot Tables) or MS Access, with the ability to generate reports and handle large datasets.
Strong analytical skills with attention to detail, excellent problem-solving skills, practical thinking, and effective decision-making abilities.
Strong interpersonal and communication skills with the ability to navigate and manage complex operational issues under pressure.
Tanggungjawab
Build and maintain strong relationships with customers by providing excellent service, resolving inquiries/complaints, and ensuring continuous business support.
Manage client accounts, including credit control, payment collection, and resolving billing or payment-related issues to ensure healthy account status.
Drive business growth by securing new accounts through canvassing, referrals, and effective lead follow-up, while supporting marketing and cross-departmental initiatives.
Coordinate with internal departments and branches to ensure smooth shipment operations, handle customer requirements/feedback, and prepare accurate proposals and quotations.
Lead and support the customer service team, provide feedback on product and process improvements, and assist superiors with ad-hoc tasks.
Manfaat
Competitive salary with performance-based.
Opportunities for career advancement within a leading logistics group
Exposure to regional operations and diverse customer portfolios
Supportive and collaborative work environment
Continuous learning and professional development programs
Manfaat tambahan
High Basic Salary
Insurance Provided
Kemahiran Customer Service Management Problem-Solving Logistics Coordination Communication Skills Conflict Resolution Team Leadership Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.