Working hours per week: 8 hour per day Working Days : 6 day per week (2day, 2afternoon , 2night)-rotating Shift Hours: Morning: 7am-3.15pm, Afternoon: 3pm-11.15pm, Night: 11pm-7.15am After 44hours consider OT Annual Leave : TBC Company Service Bond: 12months Bond, if break the contract $5000 break contract fee Extensive Training & Product Training : Yes Job Responsibilities: 1. Monitors and performs first level of maintenance for AFC equipment such as fare gates and ticketing machines. 2. Operates or man the train so as to provide quick response towards train faults and alarms, while ensuring that any delays are kept to the minimal. 3. Assists passengers in fare-related enquiries such as purchasing of tickets, ticketing problems, giving direction, enquiries on fares, etc. 4. Manages and reports all incidents and emergency situations relating to: a. Staff and passenger (e.g. accident, assault, molest, etc.) b. Trains (e.g. alarms, faults and manning of trains) c. Passenger Service Centre (take local control of MFT functions due to failure of signalling equipment, responding to alarms/defects), d. Stations (e.g. crowd control, fire, bomb hoax, flooding, etc.) Other Skills Required: Diploma Experience in customer service is preferred. Fresh graduate are welcome
Powering your Workforce With Experience and Expertise Established in 2008 and based in Singapore, we started out small but with big objectives. From the beginning, we wanted to provide professional, convenient and effective solutions for employers and employees alike. Since then, we have grown to become an ISO- certified employment expert providing complete staffing services, with skilled consultants across Asia. Elevating the Customer Experience Our operating philosophy, \'Warmth, Integrity, Responsibility, and Professionalism\', is something we are deeply committed to. We strive to exceed your expectations while keeping your interactions with us enjoyable. We believe in maintaining the human touch, and this is what sets us apart. Connecting You on Many Levels How do we measure success? When we have connected you to your desired end results. But more importantly, we are successful when we create connections with you and for you. This is the standards we strive to live up to. The Art & Science of Our Approach We employ equal parts passion and deep understanding of what needs to be done to achieve your objective. This perfect balance between personal and professional can be seen in our relentless pursuit to provide top-notch service.
Bachelor\'s or Equivalent