Job Description

Customer Service Consultant (Quennsbay Mall, Pg & Sunway Pyramid, Selangor)SSM No : 201201015399MYR1,800 - MYR2,000 Per MonthCommission: MYR200 - MYR1,000Bayan Lepas, and +1 other locationsFresh GraduatesBe an early applicant!Posted 43 minutes ago \xe2\x80\xa2 Closing 13 Jul 2024Be an early applicant!SaveApplyRequirementsRequirements: * Candidate must possess at least a SPM or Diploma.

• Preferably with retail experience in telecommunication products and services.
• At least One (1) year of working experience in the related field is required for this position.
• Able to work in flexible hours including weekends and public holidays, according to the retail operational requirement.
• Sales oriented and able to work independently.
• Good communication and good customer services.
• Good discipline and work as a team.

ResponsibilitiesJoin our team as a Customer Service Consultant where you\'ll delve into the dynamic world of Telco, gaining invaluable experience in intricate processes and beyond. Your contributions will be pivotal in shaping our organization, as we continually strive for excellence. We seek individuals with ambition, eager to grow within this stimulating and fulfilling position.Key Responsibilities:

• As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.
• Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.
• Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation, and timely updates in the system.
• To maintain accurate and comprehensive record of new and existing customers.

Benefits

• Shift allowance
• Attendance allow
• Commssion payable
• Overtime

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Training Provided
• Allowance Provided
• Overtime Pay
• Medical Insurance

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