Customer Service Coordinator (import)

Klang, M10, MY, Malaysia
Synergy Worldwide (M) Sdn Bhd
7 Current Jobs Openings
Apply Now

Job Description

We are a freight forwarding company seeking an Import Customer Service Coordinator with solid understanding of import processes and customs declaration procedures (including

K1, K3, K8

, etc.). The ideal candidate will manage customer import shipments, coordinate with haulage vendors & customers, and ensure smooth and compliant clearance.

Key Responsibilities:



Coordinate import shipments from arrival to final delivery. Handle customer inquiries, shipment updates, and service coordination. Work closely with customs brokers, transporters, and internal teams to ensure timely clearance and delivery. Verify shipment documents and ensure compliance with Malaysia customs regulations. Prepare, track, and review customs declaration documents such as

K1, K3, K8

, and other required forms. Communicate with customers on documentation requirements, status updates, and issue resolution. Maintain accurate records and shipment data for internal tracking and billing.

Requirements:



Experience in import operations within freight forwarding or logistics industry. Knowledge of customs declaration documents (e.g.,

K1, K3, K8

) and Malaysian customs procedures. Strong communication and problem-solving skills. Customer-oriented attitude with ability to handle inquiries professionally. Ability to work under pressure and manage multiple shipments simultaneously. Proficient in Microsoft Office and email.
Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

Maternity leave Opportunities for promotion Professional development
Experience:

Forwarding: 2 years (Preferred)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1386384
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Klang, M10, MY, Malaysia
  • Education
    Not mentioned
 
 
Jobs by Function
Popular Job Skills
Popular Industries
Popular Cities
Jobseekers
Employers
Home | About Us | Terms & Conditions | Privacy Policy | Help and FAQ | Contact Us
All rights reserved © 2026.